Accessibility

  • Museum

    Museum

    Getting Around the Museum

    • There is ramp access into the main museum building via the main entrance.
    • There is lift or ramp access to all exhibition spaces within the main building, and to wharves and the viewing platform outside the museum. There is no wheelchair access on the vessels.
    • Courtesy wheelchairs are available and require a refundable deposit and photo ID. To pre-book a wheelchair, please phone +61 2 9298 3777.
    • Accessible toilets are located on the museum lower level (accessible by lift and walkway) and in the ground level entry foyer.

    Eating & Drinking

    You can buy delicious food and beverages at the museum’s two outlets (Yots Café or the Kiosk) which are both wheelchair accessible. See Eating & Drinking.

    Accessible Parking

    Two dedicated accessible parking spaces are located outside the main entry to the museum. To pre-book parking, please call +61 2 9298 3777.

    Hearing and Vision Impaired Services

    • Audio-induction loops are available in the theatre, main ticket areas and museum meeting rooms. Interactive displays are located throughout the museum.

    Carers' Information

    Carers are offered free access to all our vessels. Please present your carers' card or companion card when purchasing tickets.

    More Information

    If you have a question or comment about access, please phone +61 2 9298 3777.

    If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

    • TTY users phone 133 677 then ask for 02 9298 3777
    • Speak and Listen users phone 1300 555 727 then ask for 02 9298 3777
    • Internet relay users connect to the NRS then ask for 02 9298 3777

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  • Action Stations

    Action Stations

    The Museum is committed to making Action Stations experience accessible to all audiences.

    Getting Around

    • Access to Action Stations is on the wharf/ground level.
    • Access to upper levels are by stairs or lift.
    • The cinematic experience and interactive exhibits in the Action Stations area are all accessible to visitors using wheelchairs, however but there is no wheelchair access onto the vessels.
    • Vampire and Onslow are warships and so you will need to keep alert and watch your step. There are cramped spaces, moving parts, ladders, steep steps and uneven floors.
    • If you dislike small spaces, have a heart condition or otherwise cannot access the vessels you can discover more about these vessels inside the Action Stations experience.
    • Accessible toilets are available on the wharf/ground level.
    • Seating is available on level one.
    • A Parents room is available on the wharf/ground level.

    Hearing and Vision Impaired Services

    • The cinematic experience projects two films with a total duration of 8 minutes. These portray the HMAS Vampire (warship) and HMAS Onslow (submarine) in their heyday – you will experience them going into “action stations”, ready for deployment.
    • Warning: both films contain loud noises and some flashing lights which could potentially trigger seizures for people with photosensitive epilepsy.

    Closed Caption logo A closed caption version of the two films is available inside Action Stations

    Active listening iconAssistive listening devices are available at the entry to Action Stations  

     

    What to Expect

    Action Stations contains the following:
    • A cinematic experience projecting two films with a total duration of 8 minutes. The films portray HMAS Vampire and HMAS Onslow in their heyday, going into action stations. The films have visual images of scenes from each vessel and there is a spoken word soundtrack. A closed caption version of the two films is available inside  Action Stations and assistive listening devices are available at the entry
    • In the main space there are two tables. Each contain a selection of exhibits and activities with that give information about the Royal Australian Navy and the museum’s Navy vessels. Exhibits include: text panels, images, objects to touch, oral recordings of interviews with subtitles, digital interactives including touch-screens with visual archival images, and mechanical interactives such as a Morse code tapper.
    • On board the vessels we offer free guided tours led by our volunteers.
    • On board HMAS Vampire there are additional exhibits, such as a specially commissioned sound track, set dressing, and sculptures representing the people that once worked on the ships. All corridors, rooms and decks that visitors can access have equipment and furniture available to touch.
    • On board HMAS Onslow there are some lighting effects (not strobes) which alter the colours and intensity of light. Please note that it is relatively dark in places on board Onslow. All corridors, rooms and decks that visitors can access have equipment and furniture that visitors can touch.
    • The audio soundtrack for HMAS Vampire has been specially commissioned by the museum from James Humberstone, Sydney Conservatorium. The music, played by musicians from Ensemble Offspring, is an intriguing fusion of sound effects with a traditional classical score, designed to evoke emotions of tension, homesickness, sadness and other feelings as you walk around. The sound occurs in a few of the rooms on Vampire and The soundtrack is an engaging experience for all visitors, especially for those with visual impairments.
    • On occasion we will offer in the foyer of the main museum a virtual guided tour through the HMAS Onslow narrated by Endeavour's Captain, John Dikkenberg.

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