Access guide

 

The museum aims to offer maximum access to its exhibitions and facilities. If you have a question or comment about access, please phone +61 2 9298 3777. For group bookings,  please phone our bookings officer on +61 2 9298 3655.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

• TTY users phone 133 677 then ask for 02 9298 3777
• Speak and Listen users phone 1300 555 727 then ask for 02 9298 3777
• Internet relay users connect to the NRS then ask for 02 9298 3777

Find out how to get to the museum.

If you are visiting with children, you can find everything you need to know in our Parents' survival guide.

Accessible parking

Two dedicated accessible parking spaces are located outside the main entry to the museum. To pre-book parking, please call +61 2 9298 3777.

Getting around the museum

There is ramp access into the main museum building via the main entrance. There is lift or ramp access to all exhibition spaces within the main building, and to wharves and the viewing platform outside the museum. There is limited access onto the vessels. For more information, please phone +61 2 9298 3777.

Courtesy wheelchairs are available and require a refundable deposit and photo ID. To pre-book a wheelchair, please phone +61 2 9298 3777.

Accessible toilets are located on the museum lower level (accessible by lift and walkway) and in the ground level entry foyer.

Hearing and vision impaired services and programs

• Audio-induction loops are available in the theatre, main ticket areas and museum meeting rooms. Please phone +61 2 9298 3777 for more information. Interactive displays are located throughout the museum.
• The museum runs Auslan-interpreted programs for the deaf community and programs such as descriptive touch tours for visitors with vision impairment. Please phone +61 2 9298 3777 for more information.
• Flags Ahoy! is an annual display at the Australian National Maritime Museum, Darling Harbour Sydney NSW, celebrating International Day of People with Disability. The program is designed and run in partnership with community and disability groups from across New South Wales.

Carers information

Carers are offered free access to all our vessels. Please present your carers' card or companion card when purchasing tickets.

Access to our website

Change text size
To change the text size of our website pages in Internet Explorer, click on 'View' in the menu at the top of the page, select 'Text Size' and adjust to suit. For information about how to change the text size in other browsers, such Firefox, Netscape, Opera and Safari, visit the W3C web accessibility website.

On your computer
You can make other changes to help you better access your computer, such as:

• magnify the screen
• make your mouse pointer easier to see
• change colours
• enable the computer's 'narrator', a text-to-speech function.

To make these changes using the Accessibility options provided by Windows, go to Start > All programs > Accessories and select Accessibility.